Privacy Policy

Effective Date: 20-April-2026

At DogWise Wimbledon we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.dogwisewimbledon.com and use our dog care services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, address, email address, phone number.

  • Pet Information: Dog's name, breed, age, behavioral notes, and veterinary contact info.

  • Service Information: Scheduling details, home access instructions (keys/codes).

  • Technical Data: IP address, browser type, and usage data collected via cookies.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain our dog care services.

  • Communicate with you regarding bookings, updates, and invoices.

  • Ensure the safety of your pet during services.

  • Improve our website and customer experience.

3. Sharing Your Information

We do not sell your personal data. We may share information only in the following scenarios:

  • Service Providers: With trusted individuals who assist us in providing services (e.g., substitute walkers).

  • Legal Obligations: If required by law, to comply with a subpoena or similar legal process.

  • Business Transfers: If our business is sold or merged, your data may be transferred.

4. Data Security

We implement appropriate technical measures, such as password protection and, if applicable, encryption, to protect your data. However, please note that no transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the services requested or to comply with legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request that we correct or delete your data.

  • Object to or restrict the processing of your data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: